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Please note that our shipping, delivery, and pickup costs and timelines change occasionally. This page is the best way to explain your options before ordering. Timelines and prices on the checkout page take priority over this information. Last updated: March 1, 2024
We believe in transparency and simplicity, especially when shipping your favourite sweets. Explore our varied candy gifting options with straightforward shipping rates to make every occasion extraordinary. Celebrate with us, share the sweetness, and let us bring a piece of joy right to your doorstep or that of your loved ones, wherever you are in Canada.
Yes! At checkout, you can choose a FREE pickup option from our SE warehouse at 11769 40 St SE, Unit 115 (near the Flying J at Barlow and Deerfoot South).
We deliver locally within *Calgary Area City limits.* Our rates are subject to change and can range anywhere from $7.00 to $15.00 depending on item and distance.
For exact rates and deliveries outside these areas, our standard shipping rates would apply. Shipping rates are calculated dynamically at the time of checkout based on the item you have purchased and its destination. This can all be found in the checkout area.
Spreading Sweetness from Coast to Coast: You don't need to reside in Calgary to enjoy our various candy offerings.
Whether you're treating yourself or sharing the sweetness with loved ones across Canada, we're here to elevate your celebrations.
We're creators of joy, masters of gifting, and purveyors of sweet memories. Celebrate with us wherever you are in Canada and share the sweetness. Explore our candy gifting options and make every occasion extraordinary.
Shipping rates are calculated dynamically at the time of checkout based on the item you have purchased and its destination. This can all be found in the checkout area.
If you do not see the answer to your particular question about shipping here, please email us at candy@sugarcube.ca
Easy! Just email candy@sugarcube.ca with the details of what you want to add, and we will revise your invoice. If you have your order number handy, please include that in your request.
We can usually fulfill orders on short notice, but not always.
Local Delivery (Calgary City Limits)
- Rush (Packaged and delivered next day) - min $20.00
Then, please call 403 835 5543 or email alyssa@sugarcube.ca before placing your order to confirm your request is achievable and available in stock.
We're on a mission to spread sweetness from coast to coast. Living in Calgary isn't a prerequisite to enjoying our delightful array of candies. From the bustling streets of Toronto to the serene landscapes of Vancouver and everywhere in between, we ensure we can fulfill your cravings for sweet treats.
Whether you're treating yourself or sharing the sweetness with loved ones across Canada, we're here to elevate your celebrations. We're creators of joy, masters of gifting, and purveyors of sweet memories. Celebrate with us wherever you are in Canada and share the sweetness. Explore our candy gifting options and make every occasion extraordinary.
Yes! We currently deliver on Wednesdays and Fridays, and you can pick a date at least two days beyond your order date.
Yes! We ship packages on the same day as our delivery days. At the checkout, a drop-down calendar will be offered, where you can choose the next available Wednesday or Friday shipping date. Preferred shipping dates are for SENDING, not ARRIVAL.
Generally, this is not the case unless you select our Rush option, in which case we will attempt to secure a delivery guarantee.
Our standard shipments go out through Canada Post. When you select a delivery date during checkout, we will drop it off at the post office that day. From there, we rely on their delivery service standards (during non-peak periods):
- Alberta - 1-2 business days
- BC/SK - 2-3 business days
- ON/QC - 3-5 business days
- Rest of Canada - 5-8 business days
E.g. If you were to pick this Wednesday for delivery to Ontario, it would likely arrive early the following week (Monday or Tuesday)
During peak periods like Christmas and Valentine's Day, we deliver until 6:30 pm; during non-peak periods, all deliveries are completed by 4:30 pm.
- Calgary and area deliveries leave our warehouse packaged in a white paper gift bag with our logo or a smaller purple plastic gift bag. If you would like the contents of the bag specifically hidden, please select that in your cart when checking out.
- Outside of Calgary and the area, deliveries are packaged securely in Canada Post-branded boxes or larger recycled boxes. As you can imagine, when receiving pallets of candy, we find ourselves with an overage of cardboard. We do our best to reduce our footprint and recycle the boxes we receive for shipping purposes.
No, we never include a receipt, invoice or anything that directly refers to prices. However, we use various labels to identify the recipient, order number and items in the order.
Yes! During checkout, a text box allows you to compose a note that will be included with the package; feel free to get creative. We love adding notes to your deliveries!
Given the challenges of redelivery, our staff will attempt to leave your order in a safe and secure location near your door. You will receive an email when the order has been dropped off.
If there is a unique location in and around your doorstep where you would like us to place your delivery, please include this in the Instructions to Staff box during checkout.
Unless we have permission from the sender/recipient to leave the order at a designated point (like outside a condo unit's door), we will not leave orders unattended at condo or business addresses.
If we are unsuccessful in our first attempt, we will contact the sender (or recipient as needed) to inform them of the subsequent delivery window and get any relevant additional information. If the recipient cannot be at the location during the next delivery window, they must pick up the order at the Sugar Cube warehouse.
Hey, Besties! We offer convenient pickup options for you, our local sweet enthusiasts. Visit us to collect your treats, peek at new arrivals, and see what sort of excitement we have going on at the warehouse that week! We'll notify you once your order is ready and provide a convenient pickup window.
You might be lucky enough to visit us on a day when cotton candy is spinning. The smell is incredible, and it needs to be experienced!
At checkout, you can choose a FREE pickup option from our SE warehouse at 11769 40 St SE, Unit 115 (near the Flying J at Barlow and Deerfoot South).
Customers can pick up during the below business hours provided they have received confirmation their order is ready to be picked up. We prepare production for Tuesdays and Thursdays with order cutoffs two days prior. Please place your orders accordingly.
Saturday-Monday: Closed
Tuesday: 10 am-4 pm
Wednesday: 10 am-4 pm
Thursday: 10 am-4 pm
Friday: 10 am-4 pm
Yes, we have limited pickup options from 10 am to 4 pm on Tuesdays and Thursdays. You can select a "Pickup" option upon checkout for a minimum of two days from the day you order. When your order is complete, you will be notified through email.
Our warehouse is in Calgary's SE by the Flying J at Barlow and Deerfoot South. Your order completion email will include our full address and instructions for coming to our warehouse space.
Visit https://shopifyping.com and message us saying you are here for pickup with your name and order number.
Our warehouse is not currently set up as a storefront. However, during peak holiday times, we may have packaged candy on display or an assortment of assembled candy available.
These items can be purchased upon pickup of an already-placed and fulfilled order.
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