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Shipping, Delivery + Pickup

Spreading Sweetness from Coast to Coast

Pickup, Delivery + Shipping Rate FAQ

Yes! At checkout, you can choose a FREE pickup option from our SE warehouse at 11769 40 St SE, Unit 115 (near the Flying J at Barlow and Deerfoot South).

We deliver locally* to Calgary and surrounding communities, including Cochrane, Okotoks, Chestermere, and Airdrie, within our Calgary City Area limit.*

For deliveries outside these areas, our standard shipping rates would apply.

Standard - $10.00

Rush (Packaged and delivered next day) - $20.00

Spreading Sweetness from Coast to Coast: You don't need to reside in Calgary to enjoy our various candy offerings.

Whether you're treating yourself or sharing the sweetness with loved ones across Canada, we're here to elevate your celebrations.

We're creators of joy, masters of gifting, and purveyors of sweet memories. Celebrate with us wherever you are in Canada and share the sweetness. Explore our candy gifting options and make every occasion extraordinary.

Shipping rates are calculated dynamically at the time of checkout based on the item you have purchased and its destination. This can all be found in the checkout area.

If you do not see the answer to your particular question about shipping here, please email us at

Easy! Just email with the details of what you want to add, and we will revise your invoice. If you have your order number handy, please include that in your request.

We can usually fulfill orders on short notice, but not always.

Local Delivery (Calgary City Limits)

  • Rush (Packaged and delivered next day) - $20.00

Then, please call 403 835 5543 or email before placing your order to confirm your request is achievable and available in stock.

Shipping + Delivery FAQ

Yes! We currently deliver on Wednesdays and Fridays, and you can pick a date at least two days beyond your order date.

Yes! We ship packages on the same day as our delivery days. At the checkout, a drop-down calendar will be offered, where you can choose the next available Wednesday or Friday shipping date. Preferred shipping dates are for SENDING, not ARRIVAL.

Generally, this is not the case unless you select our Rush option, in which case we will attempt to secure a delivery guarantee.

Our standard shipments go out through Canada Post. When you select a delivery date during checkout, we will drop it off at the post office that day. From there, we rely on their delivery service standards (during non-peak periods):

  • Alberta - 1-2 business days
  • BC/SK - 2-3 business days
  • ON/QC - 3-5 business days
  • Rest of Canada - 5-8 business days

E.g. If you were to pick this Wednesday for delivery to Ontario, it would likely arrive early the following week (Monday or Tuesday)

During peak periods like Christmas and Valentine's Day, we deliver until 6:30 pm; during non-peak periods, all deliveries are completed by 4:30 pm.

  • Calgary and area deliveries leave our warehouse packaged in a white paper gift bag with our logo or a smaller purple plastic gift bag. If you would like the contents of the bag specifically hidden, please select that in your cart when checking out.

  • Outside of Calgary and the area, deliveries are packaged securely in Canada Post-branded boxes or larger recycled boxes. As you can imagine, when receiving pallets of candy, we find ourselves with an overage of cardboard. We do our best to reduce our footprint and recycle the boxes we receive for shipping purposes.

No, we never include a receipt, invoice or anything that directly refers to prices. However, we use various labels to identify the recipient, order number and items in the order.

Yes! During checkout, a text box allows you to compose a note that will be included with the package; feel free to get creative. We love adding notes to your deliveries!

Given the challenges of redelivery, our staff will attempt to leave your order in a safe and secure location near your door. You will receive an email when the order has been dropped off.

If there is a unique location in and around your doorstep where you would like us to place your delivery, please include this in the Instructions to Staff box during checkout.

Unless we have permission from the sender/recipient to leave the order at a designated point (like outside a condo unit's door), we will not leave orders unattended at condo or business addresses.

If we are unsuccessful in our first attempt, we will contact the sender (or recipient as needed) to inform them of the subsequent delivery window and get any relevant additional information. If the recipient cannot be at the location during the next delivery window, they must pick up the order at the Sugar Cube warehouse.

Pickup FAQ

At checkout, you can choose a FREE pickup option from our SE warehouse at 11769 40 St SE, Unit 115 (near the Flying J at Barlow and Deerfoot South).

Customers can pick up during the below business hours provided they have received confirmation their order is ready to be picked up. We prepare production for Tuesdays and Thursdays with order cutoffs two days prior. Please place your orders accordingly.

Saturday-Monday: Closed
Tuesday: 10 am-4 pm
Wednesday: 10 am-4 pm
Thursday: 10 am-4 pm
Friday: 10 am-4 pm

Yes, we have limited pickup options from 10 am to 4 pm on Tuesdays and Thursdays. You can select a "Pickup" option upon checkout for a minimum of two days from the day you order. When your order is complete, you will be notified through email.

Our warehouse is in Calgary's SE by the Flying J at Barlow and Deerfoot South. Your order completion email will include our full address and instructions for coming to our warehouse space.

Visit and message us saying you are here for pickup with your name and order number.

Our warehouse is not currently set up as a storefront. However, during peak holiday times, we may have packaged candy on display or an assortment of assembled candy available.

These items can be purchased upon pickup of an already-placed and fulfilled order.

Sweet Shipping Success

  • Working with The Sugar Cube was an absolute delight! Their professionalism and responsiveness exceeded our expectations. Despite a tight deadline, they delivered 60 Valentine gigantic cubes flawlessly. The custom stickers added a unique touch, and everyone adored them. Thanks to the team at The Sugar Cube for a fantastic experience! Highly recommend.

    Rogers Canada

  • Let me just say that this candy is soooo good! It smells amazing, and it tastes amazing! I'm so glad I found a local company that I could support. The final candy package they provided exceeded my expectations by far. 550 packages were shipped across Canada, and they put smiles on so many faces. I highly recommend The Sugar Cube!

    Amy Procter

  • The CandyGrams are a favourite - the candy is always so fresh and the candy they pick is fun and not typical. We also had the advent this past holiday and it was fantastic! I appreciate the delivery across Canada and very easy to order and shipping is fast.

    Meaghan McColl

  • The Sugar Cube is the best! I love sending candy grams to my new mom friends as something different and all of them have loved it! They’re great with allergies and the customer service is awesome. When I accidentally entered the wrong address for delivery, they replied to my email and fixed it up no problem. Honestly the best gift you can send to anyone with a sweet tooth (or yourself, just because! - guilty… 🙈)

    Alison Miller

  • Excellent service and wide range of products. We LOVED their advent calendar and have used them for candy bags to give to co-workers to celebrate special occasions. Everything has always been very fresh and tasty. Fast and convenient delivery is a bonus!

    Susan Ilsley